Client Testimonials

We make customer service our number one priority. But, don’t take our word for it. Read what our clients have to say about us.

I have always recommended Henry O. Baker to friends of mine. I love the personal attention that I have gotten at your office through the years. When I call, I always get a call back if my call goes to voice mail. I have never had a problem at your office especially with the people in your office always willing to explain what could be best for me. I also love the one-on-one old school attention.

- Diana Ugalde, customer since 1992

You have always provided excellent service through the 30+ years I have been a customer.

- Lynn Guillorn, customer since 1993

We have been clients of Henry O. Baker for several decades. The service that we receive is always professional and the team that HOB employees are always right on point. When we have an issue or a question, we usually get an answer back in a reasonable amount of time. HOB is always there to guide our company in the right direction!

- Paul Bodnar, Customer Since 2005

Excellent professional service. I have always been able to contact my agent, and they have always been very responsive to both policy changes and claim issues.

- Charles Calabrese, customer since 1994

Very attentive. I like the personal touch, and it makes me feel good to know that you understand my personal needs and continually look out for my best interest. The relationship is great.

- Customer Since 2013

Very responsive to my needs on a very tight deadline. Diligent in keeping me up to date with the progress of my application throughout the process and in regard to any additional information needed. The final Policy quote was very competitive.

- Customer since 2016

Continued responsiveness and the “go the extra mile” attitude is what I always experience with Henry O. Baker!

- Customer since 2011

Every single time I have a question or need help I never have to wait to hear back. Consistent excellent customer service, and a genuine desire to get me the best product!

- Cheryl Acevedo, customer since 2012

The Henry O. Baker office is one where I feel very well received and well taken care of, and the people are always courteous. I feel confident with the people there - my questions/ concerns have always been taken care of in a professional way.

- Julie Sauder, Customer Since 2004

We are very satisfied having Henry O. Baker as our broker/provider. The staff is professional and always responsive. I will always try and encourage others to contact you for their insurance needs.

- Peter & Laura Lee, customer since 2013

Henry O Baker Group knows the value of its customers. That's what makes it a company you want to deal with.

- Customer since 2012

Personable service that is offered in a professional, warm, and timely manner.

- Maura Kelly, customer since 2014

As a small business, insurance can be an overwhelming issue. Henry O. Baker has been a great help for over 15 years. I trust them and always feel that they are on the job and working in my best interest. Thank you for all of your help.

- Bill Greulich, Accurate Fabricators LLC, customer since 2009

You take care of requests with efficiency and are friendly in correspondence. The cost is affordable.

- Customer since 2004

Love working with a local firm whose beginnings go back generations. Personal service is exceptional. Always love to deal with the same people year after year.

- Richard, Sack’s Paint & Wallpaper Inc., customer since 2013

Serving Customers for
97 years
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